Service Pays Dividends

Helloo0O Ladies and Gentlemen,

Welcome back to Graceland Ontario, your one stop blog discussing the traits that made the King of Rock ‘n’ Roll successful and how those same traits can be used to make you more successful. This week, we’re going to make a reference to last week's post but we’re going to be talking about service.

Last week, we talked about how it was Queen Elizabeth II, Queen of England and the British Commonwealth’s Diamond (sixty year mark) Jubilee. Here at Graceland Ontario (which is part of Canada, where her Majesty is head of state), we talked about stability as one of the main reasons why people love her. Another trait she exhibits is service.

The average person works for over twenty years before they earn their pension. A few exceptional people work for thirty years. If you’re a martyr, you might work forty years. I can’t tell you anyone I know who worked for fifty, let alone sixty, years. Most people get to the age of sixty and want a pension (not that I can blame them) − if you asked them to work for sixty years until they’re 86 (yep, her Maj’s birthday’s in April and she’s in her mid-eighties) they’d think you were crazy.

“So, she’s dedicated. Why should I care?”

People admire a person, man or woman, who would dedicate that long to their country. Some people feel patriotism for their nation, for the Queen it’s her job. People respect her because of her service, they respect her very much − even if they don’t believe in the monarchy.

Now, though Elvis in no way showed that kind of service to an office, he did to his fans.

In, "A Predicament Called Presley," September 7, 1957, Elvis said, "…fans want my shirt. They can have my shirt. They put it on my back." He loved his fans because he felt they were responsible for where he’d been put. But it went deeper than that.

Patrick MacDonald, music critic for the Seattle times, wrote on August 16^th, 2002, the 25^th anniversary of the King’s death, that, at one concert, “[Elvis] kissed a lot of girls and gave away a lot of scarves, but was kindest to a cute little girl who presented him with a royal crown on a satin pillow. She got a hug, a kiss and a scarf.”

I mean, this was in the middle of a big concert. Not only could Elvis respect his fans but he could respect his fans as individuals. He, a busy superstar, took the time to give one little girl a hug, a kiss and a scarf. That extra little service to his fans made him exceptional.

Elvis would kiss his fans, he would talk to his fans, he would stop shows for his fans. Considering how important he was, he was really dedicated to his fans. And, what was especially important, he could single out his fans and make them feel like human beings. For a man that busy, what an incredible achievement; what a wonderful way to show service to his fans. And guess what? His fans love him back for that extra effort. And people who see his shows respect him for treating his fans that way, even if they don’t like his style of music (like they respect the Queen for working so long even if they don’t appreciate the monarchy).

So, what does this mean for you? It means that when you put in that little extra effort, give a little extra service to those around you, people notice. And they respect it. And the more service you give, the more respect you get. And even if people don’t like your style or work, they begin to appreciate you as a person. Then, they tell their friends about their appreciation and soon more people respect you. Over time, that appreciation of you, as an individual, can work into your finances (everyone’s a potential customer) and your social life (all the possible tea dates you can now have). For a little extra service given at your place of work everyday that sounds like more than healthy compensation.

Elvis’s Lessons:

Both Elvis and Queen Elizabeth II have given incredible service, in the Queen’s case to her country and in Elvis’s to his fans. They make others feel special by giving that bit extra than everybody else. And even if people don’t like their style, they respect them for giving that bit extra. When you start adding that extra little bit of service, people start respecting you more, too. And even if they don’t like what you do, they can tell their friends and get more people interested in you. The more people interested in you, the better it is for your financial and social lives. It’s a lot to gain for a little extra service given.

P.S. If you're interested in seeing Elvis showing service firsthand, here's a video of him interacting with his fans (while on horseback!).

P.P.S. If you agree (or disagree) with what I'm saying, remember to drop a comment below or email me at alexghilson@gmail.com. I'd love to hear your stories, feedback and constructive criticism.

It's Time to Decide...

Welcome back to Graceland Ontario after another week and thank you for joining us! Today, we’re going to continue our series on Elvis and the Superheroes that inspired him and how their lessons can impact your success for the better. We’re going to talk about a tough but learnable skill − making decisions.

D’you remember the old 60’s Batman series with Adam West and Burt Ward. Remember how Commissioner Gordon would call up Batman and say something like, “Batman, we’ve got a problem. The Joker’s taken a hostage and we don’t know what to do. Can you help us?”

And do you remember what Batman would say. “I’ll be right over Commissioner.” Not only did he quickly decide to help when a decision was necessary to apprehend the criminal, or save someone’s life, he did it in a way that suggested he was already making decisions about the future. About what he was going to do when he got there. About what Robin was going to do to help him if he got stuck. Batman was constantly being given hard decisions, but he always made them. And he made them fast. And he saved more innocent people (and locked up more crooks) that way than by procrastinating, trying to think up some perfect plan.

I once heard a story about a CEO who said that fast decision making was the key to his success. He’d have a bunch of marbles in one pocket. If he picked an odd number, the answer would be yes. If it was even it would be no (or vice versa). It’s the same as the coin flip. Perhaps it’s not the best way to make decisions, but if you know you’re going to procrastinate for an hour thinking whether you should say yes or no then flip the damned coin!

Like superhero, like Elvis. Elvis was in the army and he was discharged as a sergeant. Now, for those of you who don’t know much about ranks, a sergeant is in charge of a fire team of men, consisting of about four individuals, and leads them in drill and combat. You don’t get that job for being indecisive (and for those of you who aren’t impressed, if you can’t lead yourself, you can’t lead others, let alone four others). You can also see Elvis in the recorded rehearsals for Elvis: That’s the Way it Is, talking to his orchestra. And it was an orchestra. There were at least fifteen people in the room and he’s the one calling the shots and changing the arrangements and telling people to get into line. He knew how to make decisions. And when you make decisions, you take charge − of your life, of a group's future, of your success.

Even when you see Elvis performing, sometimes a fan will yell to him on stage and he’ll say “later”. No rudeness. No “f− you” (goddamn rappers). He’d decide that he was starting a song and the fan could wait three minutes for an autograph, or kiss, or whatever. But you know, people didn’t get mad at him for that. He made the best decision he could in the time, he did it quickly and he got things done. And generally people respected that. Sure he messed up once in a while, as we all do, but no one seems to remember and he’s in a better place anyways so no one cares. So if no one’s gonna care if you make a bad decision far off in the future and if you constantly make other good, logical decisions you get things done, why don’t you start making more quick decisions?! But remember: once you’ve made a decision, make sure it sticks. Like Elvis, he didn’t stop a song halfway and say, “I should have talked to that fan” and messed up both the fan and the song. Make a choice, stick to it until its fulfillment, then make another choice. And heck, maybe next time you’ll make a better choice than before, but you’ll certainly get things done.

Elvis’s Lessons:

Be like Batman, be like Elvis, be decisive. When others are procrastinating and wasting time, be the one to call the shots and take charge of the situation to its successful outcome. And if you have to flip a coin to make that quick decision, go for it. But do something and stick with it till its finished and you’ll get things done.

P.S. If you'd like to see a short video of The King singing 'Words' from Elvis: That's the Way it Is, here's a link to Youtube. Notice how a fan tries to steal Elvis's attention at the beginning of the song when the band's ready to play. Elvis makes a quick decision, says, "catch you later" and the band continues to play the song.

P.P.S. I'd love to hear your comments on what I write. Feel free to comment below this post or email me (Alex) at alexghilson@gmail.com to continue the conversation.